Welcome to the Client Portal

Frequently Asked Questions

Your Care, Made Easier

Mindfully Works, our private and secure client portal, gives you a simple, secure way to stay connected to your care—all in one place. From viewing upcoming appointments and joining your secure telehealth visits to privately messaging your provider, completing forms, accessing your health records and documents, and managing Superbills and payments, everything you need is right at your fingertips. Your privacy and security are always our priority.

How to Find Your Upcoming Appointments & Telehealth Links

Learn how to view your upcoming and past appointments. For telehealth visits, your secure appointment link will be available here 10 minutes before your scheduled appointment.

How to Message (Chat) with Your Provider

Learn how to securely message your provider through the client portal. Please allow time for a response, as your provider may be with another client.

If you are experiencing a crisis, call 911 or go to your nearest emergency room.

How to Track Goals and Complete Assigned Tasks

Learn how to view and complete tasks and track goals assigned by your provider. You can also use this section to set and track your own personal goals.

How to Upload Documents Easily

Learn how to securely upload documents directly to the Mindfully Works portal—no need to email or fax. You can upload documents from your phone or computer, making it easy for your provider to access them right away. Mindfully Works is private, secure, and HIPAA compliant.

(Psychiatry) How to Request Prescription Medication Refills

Learn how to request a prescription refill through the Mindfully Works portal. Psychiatry clients can find the “Prescription Refill Request” form in the Documents section. After submitting your request, please allow 3 business days (72 hours) for it to be sent to your pharmacy. If your pharmacy has not received the request after 3 business days, please contact our team.

Where to Find Your Forms

Here is how to find your forms and check their status. Incomplete or skipped forms will be clearly marked so you can easily see what still needs your attention.

How to create Superbills and Find Payment Information

Learn how to create and access your superbills, view your payment history, and check any outstanding balances or amounts due.

Where to Find Your Health Records

Learn where to find and access your personal health records securely within the Mindfully Works portal.

Here for You, Every Step of the Way

We hope Mindfully Works makes managing your care easier, more convenient, and gives you peace of mind knowing your information is always in a safe and secure place. With everything you need in one convenient portal, staying connected to your care has never been easier. We’re here to support you every step of the way.

Reach out if you have any questions:

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