Contact us for help today
Are you looking for help with rescheduling an existing appointment, have questions about billing, or want to request medical records?
Please reach out – we are happy to help!
Need to reschedule an existing appointment?
Questions about billing?
Need a copy of records?
- Fax: 844-215-0375
- records@mindfully.com
Existing clients: contact us for help
Do you have questions about billing or rescheduling an existing appointment? Contact us today.
If you’re an existing client and need to reschedule your appointment, or if you have questions about billing, please don’t hesitate to reach out — your care and experience matter, and we’re committed to supporting you every step of the way.
For the fastest response, please select the appropriate option below:
If you are an existing client, and you need to reschedule an existing appointment, or have any other needs, please reach us here:
If you have billing questions, please reach us here:

Share Your Experience with a 5-Star Review!
If you’ve had a positive experience with your therapist, psychologist, or psychiatry provider at Mindfully, we’d be truly grateful if you’d consider leaving a 5-star review on Google.
Your feedback not only encourages our team, but also helps others feel confident in reaching out for support.
Thank you for letting us be a part of your mental health journey!

Do you want to file a complaint or grievance?
We appreciate your feedback and we take negative comments very seriously. Please fill out this form – it is sent directly to our Executive Director of Clinical Care who will respond to the concerns immediately. You can also email us directly.
Are you a healthcare provider or third-party partner?
Do you need to request mental records?
If you are a healthcare provider, legal representative, or government agency requesting official medical records, please submit your request in writing along with the appropriate authorization. These records are often needed for continuity of care, claims processing, legal documentation, or compliance with regulatory requirements. We’re committed to handling all requests securely and promptly.

Note: Mindfully follows all HIPAA compliant policies and respects our clients’ privacy.

Do you want to refer a client or patient?
Partnering with Mindfully means having a trusted referral option that enhances the continuity and quality of care you provide. By referring your clients or patients to us, you gain access to a broad network of mental health professionals offering advanced services such as Deep TMS therapy, psychiatry, and evidence-based treatments like DBT and EMDR. We also specialize in adolescent and pediatric care, ensuring your younger patients receive developmentally appropriate support.
With a commitment to accessibility through insurance, Medicaid, and Medicare, you can feel confident your patients are in good hands—allowing you to focus on their overall well-being with the reassurance of a strong behavioral health partner.
- Fax: 844-215-0375
